Registration FAQ
Pre-Registration
This year we are using Tabletop.Events, an event manager for game conventions. Visit our Tabletop.Events site to register and sign up for events prior to the convention (pre-registration).
How do I apply a discount code?
Redeeming discount codes from an advertisement, prize certificate. email, or other source is easy! Once you've created your account, browse for badges that match your code. Some codes only work for certain bage types, but this is usually stated on the material that accompanied your discount code. For example, if you received an award certificate with a discount code you would expect the certificate to say what type of badge (4-day badge, 1-day, etc.).
Follow these steps to apply your discount.
- Select a badge.
- Once a badge type is chosen you will need to put in the name and email address of the badge holder (you or who you are buying it for).
- Type or paste in your discount code in the Discount Code field.
Note: If you don't have a discount code already, you may be eligible for one from the list provided. Simply click the discount code to use it. - Click Add to Cart.
- Check out, pay (if you owe anything), and voila!
How do I get a refund?
Hey, life happens. Refunds are available until you check in at the convention or the day after if you can't attend. To get a refund:
- Log into your Tabletop.Events account.
- Click Receipts on the right side.
- Click your order number, and click the Refund button.
- Click the Refund button.
How do I determine my badge number?
Sometimes you need your badge number. For online raffles, for example. To find your badge number online:
- Login to view your badge: https://www.midwestgamefest.org/onlineeventsite/badges
- In the Attend menu, choose Get Your Badge.
- At the page above, any existing badges will appear.
- Click the badge and your badge number is shown.
How do I claim my raffle tickets and other digital merchandise?
IMPORTANT: To participate in the benefit raffle you have to claim your ticket. Failure to do this will mean your raffle ticket isn't in the online raffle.
To claim your digital merchandise, like your raffle tickets, find your badge number online:
- Login to view your badge: https://www.midwestgamefest.org/onlineeventsite/badges
- In the Attend menu, choose Get Your Badge.
- At the page above, any existing badges will appear.
- Click the badge and your merchandise is shown.
- Click the "Claim Free Merch" button to take the item.