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Four Days of Tabletop Hobby Gaming

Got a raffle ticket but aren't sure how to enter it in the raffle? Check out our Registration FAQ.

To remove yourself from an event that you have a ticket for, you need to refund/delete the ticket from your badge.

  1. View your badge.
  2. You'll see your name under My Badges.
  3. Click your badge and you'll see details about it, along with a list of tickets (events) attached to it.
  4. Click the Delete button next to the ticket/event you wish to remove.

So you've signed-up for game or other event but don't know where to go to participate?

Games

Events like role-playing games and board games typically have a both a table (Discord channel) and a virtual tabletop (roll20 link, or other).

To join the Discord channel:

  1. First accept our invite.
  2. Second, fnd your event's description.
  3. Third, click thelink to the text and/or audio channels on the event's description.

To join the virtual tabletop:

  • If you are in the Discord channel at game time, just ask in the channel. Your GM or other players will help you. Try to be early.
  • If you are in the event's description page, click the "Message Hosts" button to send the GM a message. GM's should send a link to players before the game starts, but often this is overlooked.

Schedule Screenshot

Special Events

Special events are usually held in Discord in one of the Special Event channels.

To join the Discord channel:

  1. First accept our invite.
  2. Second, fnd your event's description.
  3. Third, click thelink to the text and/or audio channels on the event's description.

But they are often also streamed on Twitch. To join the Twitch stream:

  1. Find the event on our Streaming Schedule.
  2. Click the "Watch" button on the event.

 

  1. First, visit our Events page. Read the info, see the times, slots, etc.
  2. Click the Submit Events button, which takes you to the event site.
  3. You'll see a list of events you have submitted, and can submit new ones and copy existing ones.
  4. An account isn't required at this point, but is helpful.
  5. Give us the type of game, title, etc and submit it.
  6. We will approve, reject, or request changes and work with you on it.
  7. Once approved (most are approved as soon as we see them) we will slot it to a table.
  8. And then it will show up on the Event List for attendees.

So you've submitted an event to host at the online convention, and now the question is "what do I do now?"

The short answer is:

  1. Promote the event on social media, customers, friends, etc.
  2. Gather in the game's assigned Discord channel. Be at least a half hour early to help new folks.
  3. Distribute any needed links (VTT, software to download, etc.).

The longer answer is that it is always helpful to communicate to registered players in advance. You can do this either through the Tabletop.Events GM system (see below) or in your game's Discord channel. Exhibitor-run games have their own channel, for example, so post away!

To use the GM-to-player system built into Tabletop.Events (our event system) view the event's detail page in the schedule of games. Near the bottom is a button for GMs to message their attendees. This is great for folks who signed up early, but very helpful for folks who just walked up to your virtual table at the time the started.

If you indicated your required VTT in the event description, then players should know (should, but maybe don't) whether or not special software is needed to play the game (e.g. Tabletop Simulator). Help players navigate any downloads or purchases prior to game start time.

Tip: If you're an exhibitor, streaming a demo in your exhibitor voice/video channel can help here.

Absolutely not! In most cases you can learn the game when you sit down at the table. There may be some tournaments where more experience would be helpful. Demos will be available for some games, particularly board games.

To schedule role-playing events, we use a ticketing system for sign-ups. If you would like to run or “judge” an event at Midwest GameFest Online, please visit our Events page for details on discounts and to sign up to run an event.

» Host an Event

To play in an event, go to our Event Sign-up page and submit your event details. We'll process it and get it slotted to a Discord channel as soon as we can (this can take a week sometimes). The event system will list a Discord channel (e.g. like a table) number for the event. At the event’s starting time, report to the Discord channel listed. Please show up early to get any technical issues out of the way. Do not assume that you can get into an event simply because your name is on the list. The order of names on the list is the order of priority should there be more players than available space. Players who are pre-registered will have their names at the top of the list and get first priority.

» Sign-up to Play

Scheduled Board Game Events
Any board game on the event list will start at the scheduled time. Show up to the table 5-10 minutes before the start time and let a board game judge know that you want to play. To schedule and run a board game at Midwest GameFest ONline, please visit our Events page for details on discounts and to sign up to run an event.

Pick-up Board Games
Find a game you can play online at Tabletopia, or another online game platform (see our Online Game Resources page). In Discord, ask a moderator to announce that a game is starting at a certain time, in a certain channel. Other players may sign up. At the given time, select an open table and confirm its availability with con staff. The judges can also teach games and play along if an extra person is needed.

Go to the sign-up area and add your name to the signup sheet of the game you wish to play. If the signup sheet for a game is full, go over and ask if they can fit you in anyway. Sometimes they may be able to accommodate you. However, you may have to wait a couple of turns for reinforcements to arrive.

New players – do not be put off by the size of the table or the number of figures. You will only be handling a small part of them along with the other players on your side. All you really need to know in a miniatures game is how far you move, how far you shoot, and when in the turns you do each. Everything else isn’t necessary to know until it occurs. Game masters will be there to guide players through any complications that occur. After a couple of turns, you will find that you and the other players have grasped the game and will only need to turn to the game master for the oddball occurrences.

Don’t panic if you break something on the soldiers. This happens. Keep a hold of the broken part and tell the person running a game. They will put it in their repair box and the game will go on.

If you would like to run a miniatures event, please visit the Events page.

While our Fall in-person event is hosted in Kansas City, our Spring online event is hosted via Discord, a free text, audio, and video service. You don't need anything more than the cell phone, tablet, or web browser you're using right now. There's nothing to download or hook up, but a mic and headset would be great. We use a number of online virtual tabletops (VTTs) including Roll20Tabletop Simulator, and more (game hosts decide). Discord is a web-based service that also has great desktop and mobile apps.

Discord Logo

» Download the Discord App

» Join the Discord Server

IMPORTANT: You need to join the Discord server and accept the terms and conditions before any of your event links will work. If you click an event link and you don't see your table, that's why.

No. You can join the Discord server with a standard browser and get a good experience. However, most people use the stand-alone Discord app which can be found at https://discord.com/download

The app offers improved performance for some users. High bandwidth is more important than using the app itself.

While discord can be used on a tablet or modern cell phone, it is generally easier played on a computer. The key factor is a good connection; a strong wi-fi connection should work fine, but as with most internet technologies a wired connection is preferred. While a hotspot or cell phone can and do work, it can be disruptive and disrespectful to other players if the connection is poor. Please test your connection speed beforehand.

The Help List

If at any time, you need assistance in Discord, feel free to ask questions and one of the people in the Help list will help you out. Just right-click the name of someone in the Help List and select Message from the menu. Type your message and they will get in touch as soon as they are available.

Don’t see the Help List? Click on the Member’s List at the top to make the list appear.

Help List

Automated Help

To see a list of basic commands just type !help in the Discord message box to get a list of basic commands and !help2 for more complex commands.

Note: If you are a moderator (also known as a “mod”) you can type !helpmod for a list of moderator commands.

To see a list of basic commands just type !help in the Discord message box to get a list of basic commands and !help2 for more complex commands.

Note: If you are a moderator (also known as a “mod”) you can type !helpmod for a list of moderator commands.

If someone is being a jerk, you can ask for help. See below under "How will the Discord server be moderated?"

If you've joined the server via the invite link and only see a few rooms, you need to accept the Terms and Conditions for Discord use by clicking on the "smiley face" in the #welcome-and-rules channel. Once you do this you will be given access to the convention channels.

Note: You can also agree to the terms by typing !agree in the #tech-support room and !revoke if you wish to revoke them.

Agree to Terms

If you click either the Voice Channel or Text Channel link in TTE (our event system) and it takes you to Discord but not to your table, it's most likely because you haven't actually joined the server. These text links assume you have already joined the server.

Link to Discord Channel

To join, just follow the link below, create a Discord account if needed, and then try the Voice Channel or Text Channel link again.

» Join the Discord Server

Note: Once you join the server for the first time you will need to agree to the terms and conditions by clicking the "smiley face" icon in the Welcome channel.

Sponsor, Exhibitors, and Players can activate the Giveaway feature to get visual notifications of active giveaways in the Sponsor and Exhibitor channels on Discord. Simply, type !giveaway and press enter in any channel to activate this feature. If you would like to deactivate the feature, type !getaway and press enter in any channel. 

Sponsors and Exhibitors can announce giveaways after they have activated the !giveaway feature. To announce a giveaway and notify attendees, type @giveaway along with your message and press enter to send it. Giveaway notifications are sent only to attendees who have turned on giveaway notifications. These are announced immediately to all online attendees and queued as a message for offline attendees to see when they return.

Most games are played on a virtual tabletop (VTT), like Roll20, where dice rolling comes as part of the service. However, some people prefer to play a game without the distraction of a VTT and rely on only a dice rolling bot in Discord. Midwest GameFest Online provides three bots that you can use to roll dice: SavageBot, Avrae, and Sidekick. If one of them is down (or you hate the results), you can try the other bots.

The basic command to roll 3 six-sided dice is:

BotExample
SavageBot !3d6
Avrae !roll 3d6
Sidekick /r 3d6

To get more help with SavageBot and Avrae send the bot a message with the line !help. To do this, view the user list, find the bot, right-click it and choose Message.Type !help as the message and send it.

User Behavior

  • Midwest GameFest Online Discord server users agree to abide by our policies and terms of service before they can access the channels on the server. If at any time a moderator deems a user in violation of these policies, the moderator is empowered to seek remedy using the tools outlined below (see Tools for Behavior Mitigation, below).
  • If someone is being a jerk, Discord users can ask for help. If a quick response doesn't arrive, users can type !report @username Reason (replace username with the username of the problem user, and replace Reason with the actual reason) and all moderators will be notified.

    Report Help

Moderator Behavior

  • Moderators should not abuse their power. Abuse of mod access can result in loss of moderator access and removal from the server.
  • When a moderator's shift starts, they should add themselves to the @help role. This will add them to the Help List in Discord's list of server users.
  • Moderators should remove themselves from this role when their shift is over.
  • Only authorized attendees should be moderators and it is against the terms to pretend to be a moderator. Violators will be removed from the server.

Warn/Kick/Ban Policy

  • Under normal circumstances, moderators should warn a user first and let them correct their behavior. Create a paper trail for others to review by putting comments at the end of the line.
    • Example: !warn @username We don’t allow this behavior on the server. Complaining about the judge being unfair Saturday 3 PM  room #ddal-1
  • If the warning is ineffective then moderators may kick the offending user.
    • Example: !kick  @username You are being kicked from the server for bad behavior. If you refrain from this in the future you are welcome to return.
  • If the offending user returns and continues the behavior the moderator may tempban or ban them. If tempban is used, the moderator must give a time period for how long they are unable to come back.
    • Example: !tempban @username 10m This will prevent the person from joining the server for 10 minutes.
    • Example: !ban @username After repeated warnings, you are no longer allowed to use this server.

Disputes

If two users dispute who is responsible for a problem, moderators may turn on slow mode to calm down the discussion and then examine the logs.

Tools for Behavior Mitigation

  • To remove a disruptive user temporarily (though they can come back):
    • !kick @username reason

      Moderator Help
  • Behavior mitigation features can be used with varying levels of concern:
    • !warn Gives a warning where you can write a note.
    • !mute Prevents someone from talking on a voice channel.
    • !unmute Removes a mute.
    • !kick Ejects the user from the server, but they can rejoin with an invite link.
    • !tempban nn Tries to remove a person from the server for a fixed amount of time.
      • Example: !tempban 30s
      • Example: !tempban 10m
      • Example: !tempban 1h
    • !ban PERMANENTLY tries to remove a person from the server.
    • !unban Removes the ban on a user.
    • !infraction - Lists for you all the issues about that user with notes provided.
  • Some other useful commands
    • !slowmode nn Prevents the user from posting quickly for a fixed amount of time.
    • !clear # Clears a specific number of lines

Note: There are various other ways to lock down and disrupt rude people; they are not disclosed here to avoid tipping-off troublemakers.

You need to make sure Discord is set to use the microphone and headphones that you want to use. Sometimes after making these changes you will need to close and relaunch Discord or even restart your computer.

To set your audio options:

  1. Make sure mic/headphones are plugged in and not muted.
  2. Click the settings icon in Discord.
  3. Choose your input and output devices from the lists.
  4. Click the Let’s Check button to make sure it works.
  5. When done, click the X button or hit Escape (there is no Save button).

Audio Settings 1

Audio Settings 2

Sometimes certain people have low volume. You can increase or decrease volume on a specific person in a Discord audio channel by right-clicking the user’s name and selecting the desired volume level.

Change User Volume

If you have issues with Discord crashing, try the steps for your system in our guides below. You can also try the Discord Help Center itself for authoritative help.

On MacOS

If Discord keeps crashing when using MacOS, please try the following options.

  • Check that the date and time settings on your Mac are set to ‘automatic’.
  • Restart your Mac fully.
  • Delete entirely and reinstall Discord
  • Deleting the App data folder can help eradicate this issue
  • Disable VPNs, proxy and antivirus when using Discord

On iOS

If you find that the Discord app is crashing on startup on an iOS device, we can run through some troubleshooting tips.

  • Ensure that your iOS software is up-to-date. Running the device on older software can cause issues for your apps.
  • Ensure that you’re running the latest version of Discord, too. Often, when the app crashes, it’s because it needs to be updated.
  • If Discord is not opening on an iPhone, it’s best to uninstall then reinstall the app.

On Windows

Fix #1: Disable hardware acceleration

Hardware acceleration is a feature in Discord that tasks the GPU with all the graphics and text rendering, thereby giving you a smoother Discord experience. However, if Discord on your PC keeps crashing with this feature on, you may try to turn it off, to see if it fixes the issue.

  1. In Discord, navigate to User Settings and click on it.

    Discord settings 1024x576

  2. In the left pane, scroll down to Appearance. Then in the right pane, scroll down to Hardware Acceleration and make sure it’s turned off.

    hardware acceleration 1024x576

  3. Try streaming games in Discord again and check if the crashing in Discord issue is fixed. If yes, then congrats! If the issue remains, don’t worry – there are two more fixes for you to try.
Fix #2: Delete Discord app data

Deleting the app data will fix the issue if the crashing problem is caused by corrupt files or cache. Here is how to do it:

  1. On your keyboard, press the Windows logo key and R at the same time, then type %AppData%\ and press Enter.

    image 9

  2. In the Discord folder, double click on the Cache folder to open it.

    image 10

  3. Inside the Cache folder, press Ctrl and A at the same time to select all the files, then right click and select Delete.

    image 11

  4. Go back to the Discord folder, and double click on the Local Storage folder.

    image 12

  5. Again, delete all the files from the Local Storage folder.

    image 25

  6. Open Discord to see if the crashing issue still occurs. If it doesn’t occur, then you have fixed the issue! If it’s still no joy, please try Fix 3, below.

Fix #3: Install the latest version of Discord

If the above fixes fail to solve the problem, it’s recommended that you clear the old folders of Discord and give it a reinstall. Here are the steps on how to do it:

  1. On your keyboard, press the Windows logo key and R at the same time, then type %AppData%\ and press Enter.

    app

  2. Locate the Discord folder, then right-click on it and select delete the delete the whole folder.

    image 26

  3. In the address bar, type %LocalAppData% and press Enter.

    image 27

  4. Right-click on the Discord folder and delete it.

    delete discord

  5. Confirm any additional prompts when asked.

  6. On your keyboard, press the Windows logo key and R at the same time, then type appwiz.cpl and press Enter.

    image 28

  7. Locate Discord, then right-click on it and click Uninstall.

    image 29

  8. Restart your computer for the changes to take effect.

  9. Download Discord from its official website and install Discord.

  10. Run Discord to see if the crashing issue is fixed.

This year we are using Tabletop.Events, an event manager for game conventions. Visit our Tabletop.Events site to register and sign up for events prior to the convention (pre-registration).

» Visit Tabletop.Events

Redeeming discount codes from an advertisement, prize certificate. email, or other source is easy! Once you've created your account, browse for badges that match your code. Some codes only work for certain bage types, but this is usually stated on the material that accompanied your discount code. For example, if you received an award certificate with a discount code you would expect the certificate to say what type of badge (4-day badge, 1-day, etc.).

Follow these steps to apply your discount.

  1. Select a badge.

    Badge Selection

  2. Once a badge type is chosen you will need to put in the name and email address of the badge holder (you or who you are buying it for).
  3. Type or paste in your discount code in the Discount Code field.
    Note: If you don't have a discount code already, you may be eligible for one from the list provided. Simply click the discount code to use it.
  4. Click Add to Cart.
  5. Check out, pay (if you owe anything), and voila!

    Discount Code

Hey, life happens. Refunds are available until you check in at the convention or the day after if you can't attend. To get a refund:

  1. Log into your Tabletop.Events account.
  2. Click Receipts on the right side.
  3. Click your order number, and click the Refund button.
  4. Click the Refund button.

Sometimes you need your badge number. For online raffles, for example. To find your badge number online:

  1. Login to view your badge: https://www.midwestgamefest.org/onlineeventsite/badges

  2. In the Attend menu, choose Get Your Badge.

    determine badge number 1

  3. At the page above, any existing badges will appear.

    determine badge number 2

  4. Click the badge and your badge number is shown.

    determine badge number 3

 

IMPORTANT: To participate in the benefit raffle you have to claim your ticket. Failure to do this will mean your raffle ticket isn't in the online raffle.

To claim your digital merchandise, like your raffle tickets, find your badge number online:

  1. Login to view your badge: https://www.midwestgamefest.org/onlineeventsite/badges

  2. In the Attend menu, choose Get Your Badge.

    determine badge number 1

  3. At the page above, any existing badges will appear.

    determine badge number 2

  4. Click the badge and your merchandise is shown.
  5. Click the "Claim Free Merch" button to take the item.

    Claim Merch

 

 

In the event of a service outage affecting attendees' ability to connect with us or play games (Discord, Roll20, Tabletop.Events, etc.) we'll provide updates via the following outlets:

  1. Discord via the #announcements channel
  2. MidwestGameFest.org News
  3. Facebook
  4. Twitter 
  5. RPGKC News
  6. Check your email for announcements from us.

Check these for status info on our service providers:

We've got an extensive Discord FAQ to help folks up to speed and rolling. Head on over to get the scoop.

Just looking for the Discord server invite? Here you go. =)

If you're at the Discord server and you've already agreed to the terms and conditions by clicking the smily face icon in the #welcome channel, then you are very close!

  • Just type "!help" into the message bar at the bottom and some helpful tips will be displayed.
    • You can also click the Members icon to see a list of online users and roles; just message anyone in the Help role for assistance.
    • In a pinch you can also message anyone in the Admin role, but they may not be on duty.
  • Visit the #tech-support channel or voice channel and ask anyone there.

See our Discord FAQ for details.

There are lots of VTTs, and our support staff may be able to give you a direct answer, so hear over to the #tech-support channel at Discord and try there.

There are other links and resources available on our Online Resources page.

If you click either the Voice Channel or Text Channel link in TTE (our event system) and it takes you to Discord but not to your table, it's most likely because you haven't actually joined the server. These text links assume you have already joined the server.

Link to Discord Channel

To join, just follow the link below, create a Discord account if needed, and then try the Voice Channel or Text Channel link again.

» Join the Discord Server

Note: Once you join the server for the first time you will need to agree to the terms and conditions by clicking the "smiley face" icon in the Welcome channel.

Need a refund, or not sure how to apply a discount code to your badge?

Check out our Registration FAQ

Got a question about the basics of events, or how to get out of a game?

Head over to our Events FAQ!

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